This April we’re making improvements to the way you procure standards and controls from NIBSC. To allow us to make the transition, there will be a period of seven working days when NIBSC will not process orders.
Ultimately, we would like to move away from receiving orders by email. However, we recognise this is the currently the preferred channel for some of our customers, so will not be enforcing this change immediately.
We are changing the system we use to manage your procurement at NIBSC, and introducing globally recognised barcodes on our products – changes that will ultimately improve the service we can provide.
Making these improvements will mean smoother operations for our back office, and enable us to provide a better service for you.