For general enquiries and scientific related questions and enquiries please use
Tel: +44(0) 1707 641000
Fax: +44 (0) 1707 641050
For media relations
The opening hours for the Press Office are Monday to Friday between 9:00 and 17:00.
The Press Office
10 South Colonnade
Main telephone: 020 3080 7651
Out of hours: 07770 446 189
For urgent calls outside these press office hours please contact the duty press officer on : 07770 446 189.
For order related queries only
Please use firstname.lastname@example.org. Please mark the subject line Order Query and the sales order number starting “S” and five digits if you have been issued one.
Fax: +44 (0) 1707 641064
In the event of emergencies related to dangerous goods shipments please contact:-
Mark Harris on +44 (0)1707 641000 24hrs
Mainline London Kings Cross to Potters Bar. You can either take a taxi or use the bus directions below to get to NIBSC.
From Potters Bar train station take a No. 398 bus (timetable) to Clare Hall via South Mimms. There is then a short walk to NIBSC.
From M25 – exit at junction 23.
From A1 – exit at Junction 1- South Mimms/Services/Junction with M25.
On main roundabout follow signs for ‘Services’, once on slip road off of main roundabout, do not go into services, but follow signs for “South Mimms”, this will take you past the Lantern depot and lorry park. At small roundabout in front of Premier Travel Lodge hotel, turn left. Take next left (Greyhound Lane), at end of road turn left into ‘New Road, leading to Blanche Lane’, follow to next small roundabout, turn left. At next small roundabout go straight over and NIBSC is the second entrance on the right. Report to Security for security pass. Security will advise where to park and direct you to Reception.
Northern Line to High Barnet, 15 minute walk to bus stop then 84 bus to South Mimms. 15 min walk to NIBSC.