Instructions for shipping to MHRA/NIBSC (including free of charge or donated goods)

1. Shipping addresses are:

Medicines and Healthcare products Regulatory Agency (MHRA)
10 S Colonnade, Canary Wharf, London E14 4PU, United Kingdom

National Institute for Biological Standards and Control (NIBSC)
Blanche Lane, South Mimms, EN6 3QG, United Kingdom

Please ensure all shipments are clearly marked with end-user name or department.

2. All shipments require a commercial invoice showing:
(a) description of goods
(b) value for customs
(c) commodity codes
(d) Incoterms

3. Invoices should state that the goods are commercial purchases or are supplied free of charge for testing/research/production as appropriate.

4. It is important that a copy of invoice is sent before shipping so that we can ensure VAT payment arrangements are in place if necessary.

5. It needs to be clear who will do customs clearance and who is importer of record (IOR)
(a) If sending organisation is importer of record:
Customs entry in UK will be made in name of the sender. You will need to have a UK customs registration and a broker who can make declaration on your behalf.

(b) If NIBSC is importer of record:
Shipment will need to be handed over to our nominated broker:
Dangerous Goods International (DGI)
Unit C8, Heathrow Corp. Park, Green Lane, Hounslow TW46ER
Tel: 0208-814-0404, email: clearance@dgiglobal.com

Invoice must show MHRA EORI # GB888849726000

6. Send a copy of shipping documents and tracking details to:
(a) your MHRA or NIBSC contact
(b) inbound@mhra.gov.uk
(c) clearance@dgiglobal.com (not needed if shipper is IOR and using own broker)

7. For any queries, issues or guidance please contact our imports team at inbound@mhra.gov.uk